Frequently asked questions

How can I contact Namhla Collection ?

We would love to hear from you! Message our WhatsApp line on (+27) 76 631 4522 or send an email to info@namhlacollection.com Alternatively, Fill in our web enquiry form by clicking here

May I collect my order in person?

Unfortunately, we are an online store only at the moment. We only deliver via courier.

How long does it take to ship my order?

We normally dispatch an order as soon as payment has been reflected. However, we cannot always control courier delays. Please allow 3 – 4 business days for delivery.

What if I am not available to accept my delivery?

The courier company used will always attempt to deliver to your door. If no one is home or no one answers, they will often try to contact you directly. If they cannot get hold of you, they will attempt delivery again on their next delivery run.

Do you ship to remote areas?

Yes, although if your area is not detectable by our couriers we’ll still make alternative arrangement for instant using PAXI services either way we’ll make sure your order reaches you.